Q: Do you offer a military discounts?

A: Yes, we do! With proof of service from the bride or groom we offer a 10% discount on your space rental! Mt Hood Center thanks you for your service.

Q: What is the deposit and refund policy?

A: We require a nonrefundable deposit of half the wedding package along with a signed contract to secure your event date. Security deposits are collected in the form of a check that we do not deposit if all expectations are met.

Q: Why is there an additional per person rental charge after the first 250 people?

A: Some venues charge a flat fee regardless of 250 or 500 people. We want you to be able to pay for the exact event you want. The base rate for the first 250 people is what we charge to open our venue and staff it before and after the event.

Q: Do you have a required in-house caterer?

A: We do not have in house catering or charge a fee for outside caterers. We are happy to welcome the caterer of your choice so long as they are licensed and all employees have a food handlers' card.

Q: Do you allow food/bar trucks?

A: Yes, we do!

Q: What's happens if it rains?

A: For Package 1: Our ballroom is 8k sqft! That gives us lots of room to do both the ceremony and reception in the same place if your guest count is under 250 people.
For Package 2: The cafe can seat up to 75 guests and transition to a reception space after or you may opt to bring in your own tent to use on the Patio.

Q: Is the site handicap accessible?

A: Yes! Parking is available near the entrance of Mt Hood Center and our restrooms are handicap accessible. Please inform our staff of any additional needs you may require.

Q: Is there a place to get ready?

A: Yes! We currently have a beautiful bridal suite and have plans to build an even larger one to allow for the addition of a groom's suite in 2023.

Q: Is there air conditioning/ heat?

A: The Ballroom and Greenhouse both have their own heating and cooling systems. The Bridal Suite is heated. Additionally, Fire tables can be rented for outside heating.
Please click here to view our rental list.

Q: Do you provide tents or heaters?

A: We have a couple smaller tents and fire tables available for rent.

Q: Are there additional rentals available?

A: We are constantly looking for unique pieces to add to our collection and make available to you on your special day.

Q: What is the parking situation?

A: All parking is on site, we will work to ensure that your guests use the parking area closest to your event. Please ask our staff which parking lot you should direct your guests to.

Q: Do you have a day-of-wedding coordinator?

A: Mt Hood Center does not have a day-of wedding coordinator on staff. For that reason we ask that you hire one of your choosing and have talented referrals should you like them. A representative from Mt Hood Center will meet with you prior to your wedding to ensure all your questions are answered and discuss ceremony and reception layout. On your wedding day the venue host will coordinating the venue staff to make sure the set up discussed is executed as planned.
We do not need to know who your day-of coordinator is at the time of booking but they will need to be present at your final walk through.

Q: Do I need event or alcohol insurance?

A: Yes, you will need to obtain event insurance. The insurance must be commercial general liability for no less than $1,000,000 general liability and $300,000 damages to premises rented by Lessee.
Please ensure “host liquor” is checked in order to serve alcohol during your event.

Q: Can I bring in other alcohol or book my own bartender?

A: You may hire a licensed alcohol vendor that staffs the event for you or bring in your own alcohol so long as you book a server through us.

Q: Do you book more than one event on the same day?

A: With 18.5 acres we can host more than one event without them interfering. There may be another event on the same day but we do our best to limit overlap in times.

Q: Can I come by for a tour?

A: We are so excited to share our venue with you and want to be sure we have someone ready to show you around and answer all our questions. For that reason tours are by appointment only. Please fill out a form on our Contact page and we will reach out to schedule a visit ASAP!

Q: When can I book my rehearsal?

A: We schedule rehearsals around other events. We can solidify a date and time at your 30 day walk through.

Q: How many hours will I have to be on site? When can my vendors start setting up? Can we he setup the day before the event?

A: Our event packages vary in rental time. Your vendors will need to be coordinated within the timeframe listed in your package. Additional hours can be purchased. Pricing is listed under your package appendix. If there are no other events that setup interferes with the day prior you may setup during your rehearsal timeframe.

Q: Are there any noise restrictions?

A: Per City Ordinance, outside amplified sound must be turned down or off by 10pm.

Q: Can my dog be part of my wedding?

A: We are happy to allow your fur babies to be part of your ceremony as long as they are leashed and someone is responsible for caring/cleaning up after them.
Arrangement should be made for them to be taken home during the reception.

Q: Can we use candles/confetti/sparklers/fireworks?

A: Flameless candles in decor and sparklers in the parking lot are a yes. Confetti, loose petals and fireworks don't work well for our spaces.

Q: Do you have signage or other aids to direct guests to my event?

A: Yes we do! We have some great custom signs we'll put out for you that day.

Q: What are you doing as far as Covid restrictions go?

A: We are fortunate to have such a large venue that makes social distancing easy. We encourage wearing a mask when in close quarters.